Fri. Aug 23rd, 2019

Truecaller automatically registers users for UPI services

2 min read

Thousands of Truecaller users in India were automatically registered Unified Payments Interface (UPI) accounts with the ICICI Bank without their consent.

Affected users received an SMS from ICICI Bank  saying “your registration for UPI app has started. If it was not you, report now to your bank. Do not share card details/OTP/CVV with anyone to avoid financial loss”.




This triggered panic and hacking fears among people. Some users who immediately approached the ICICI Bank customer care, blocking their net banking and debit cards.

Users who updated their TrueCaller’s application to version 10.41.6 were mostly affected.

Later, Truecaller issued a statements said that a bug was discovered that affected the payments feature, which automatically triggered a registration post updating to the version.

“We’re sorry about this version not passing our quality standards. We’ve taken quick steps to fix the issue and already rolled out a fix in a new version. For the users already affected, the new version with the fix will be available shortly, however, in the meanwhile, they can choose to manually deregister through the overflow menu in the app,” Truecaller said.

ICICI Bank was yet to issue a statement on this. Truecaller has over 100 million users in India.



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